WHAT TO EXPECT
If you are like most people, this is probably not your first experience with repairs to your home. Please be aware that you are our most important customer, and we strive to go beyond any inconveniences in completing the repairs to your home, yet due to unforseen circumstances such as weather conditions or material availability, sometimes delays do occur.
We are grateful for your business, patience and understanding and apologize in advance for any inconvenience.
It is our goal to schedule your repairs at a time that is convenient, yet all homeowners are typically having work completed on their homes also. The demand on the supply houses and crews can be overwhelming, in the event we are unable to accommodate your particular schedule, please feel free to contact your sales representative or office and we will inform you of your delivery and tentative start dates.
Materials generally are delivered from a supply house and a large truck. In some instances the crews will deliver the materials the day they intend to start production. In either case you should specify to your sales representative any specific instructions for location or storage of your materials.
The majority of insurance related work is done to the exterior of your home, should the work be delayed due to weather, we will make sure your projects will be completed in a time frame convenient to your request.
Due to the nature of your repairs, our crews will require access to your driveway and your yard, in addition in some instances electrical service may be required for some equipment.
Please inform your sales representative or the office to make arrangements for access.